FAQ
Welcome to the Excellence Car Rentals FAQ page. We understand that renting a car can be a confusing experience, which is why we’ve compiled some of the most frequently asked questions to help you get the information you need.
To rent a car, you will need a valid driver’s license, a credit card in your name, and proof of insurance. If you are renting from outside the country, you will also need a passport and an international driver’s license.
We offer flexible cancellation policies, depending on the rental type and duration. For more information, please refer to our rental policy page or contact our customer service team.
Late returns may incur additional fees, and we recommend contacting us as soon as possible if you anticipate a late return. We will do our best to accommodate your needs and help you avoid any additional charges.
Yes, we offer rental options for drivers who are minimum 23 years old and above.
We offer 24/7 roadside assistance to ensure that you are never stranded in the event of a breakdown or accident. We recommend contacting our customer service team as soon as possible if you experience any issues with your rental.
Yes, you can add additional drivers to your rental, but they must also meet our rental requirements and provide the necessary documentation.
At Excellence Car Rentals
We are committed to providing our customers with exceptional service and reliable vehicles. If you have any additional questions or concerns, please do not hesitate to contact our customer service team.
